Terms of service

1. About these terms
This website, VIPCLOTHINGSTORES.com, is operated by VIP Clothing & Footwear LLC, doing business as VIP Clothing Stores ("we," "us," "our"). By visiting our site or placing an order, you agree to these Terms of Service and to the policies referenced in them, including our Return & Exchange Policy, Shipping Policy, and Privacy Policy. If you do not agree, please do not use the site or place an order.

2. Who can order
By placing an order, you confirm that you are at least the age of majority in your state or country of residence, or that you are using this site with the involvement and consent of a parent or guardian, who is responsible for the order. You agree to give accurate and complete name, billing, shipping, and contact information, and you confirm that you are authorized to use the payment method you provide.

3. Products and pricing
We do our best to show products, colors, and sizes accurately, but colors can look different from screen to screen and we cannot guarantee an exact match. All brand names, logos, and trademarks belong to their respective owners. Prices, product availability, and promotions can change at any time without notice. If a product is listed with a wrong price or wrong information, we may correct the error and cancel or refuse any order placed at the incorrect price, including after the order has been submitted. If we cancel an order you have paid for, we will refund the full amount to your original payment method.

4. Orders
Your order is an offer to buy. We may accept, limit, or cancel any order for reasons that include suspected fraud, payment verification problems, or quantity limits. We may ask you to verify your identity or payment details before shipping. If we cancel an order before it ships, you will not be charged, or you will be refunded in full.

5. Payment
Payment is charged when you place your order. By submitting an order you authorize us and our payment processors to charge your payment method for the total shown at checkout, including shipping and applicable taxes.

6. Shipping and delivery
Orders are shipped to the address you provide at checkout. You are responsible for making sure that address is correct and secure. Once the carrier marks an order as delivered to the address provided, our delivery obligation is complete, and we are not responsible for packages that are lost or stolen after delivery. If your tracking shows delivered and you cannot find your package, contact us at info@vipclothingstores.com and we will help you work with the carrier. Delivery dates are estimates and are not guaranteed.

7. International orders
All orders shipped outside the United States are final sale and cannot be returned or exchanged. You are responsible for all customs duties, taxes, and import fees charged by your country. Orders that are refused, unclaimed, or returned to us because of unpaid duties or fees will not be refunded or credited.

8. Returns and exchanges
All returns and exchanges are governed by our Return & Exchange Policy, which forms part of these terms. All returns are refunded as store credit only, return requests must be made within 15 days of delivery, and all international orders are final sale. Please read the full policy before ordering.

9. Store credit and gift cards
Store credit and gift cards are issued as electronic gift cards, have no cash value, cannot be redeemed for cash except where required by law, and cannot be transferred to another person. They do not expire. We are not responsible for store credit or gift cards that are lost or used without your permission.

10. Payment disputes
If you have a problem with an order, please contact us at info@vipclothingstores.com first so we can resolve it. By placing an order, you acknowledge that you read and agreed to these terms and our Return & Exchange Policy at checkout. If a payment dispute or chargeback is filed, we may submit your order records, delivery confirmation, and your acceptance of these policies to your card issuer, and we may decline future orders from the account involved.

11. Use of the site
You agree not to use the site for any unlawful purpose, to submit false information, to interfere with the site's security or operation, to upload malicious code, to scrape or collect data from the site, or to collect other people's personal information. We may suspend or end your access if you break these terms.

12. Our content
All content on this site, including photos, graphics, logos, text, and designs, belongs to us or our suppliers and may not be copied, reproduced, or used for commercial purposes without our written permission.

13. Reviews and feedback
If you send us reviews, comments, photos, or suggestions, you give us permission to use, edit, and publish them without payment to you. You agree that what you submit is your own, is truthful, and does not violate anyone else's rights.

14. Third-party links and tools
Our site may link to or use third-party websites and tools. We do not control them and are not responsible for their content, products, or practices.

15. Personal information
Our Privacy Policy explains how we collect and use your personal information.

16. Disclaimer of warranties
THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. WE DO NOT PROVIDE ANY MANUFACTURER'S WARRANTY; ANY SUCH WARRANTY COMES FROM THE BRAND, NOT FROM US.

17. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, VIP CLOTHING & FOOTWEAR LLC AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR ANY PRODUCT. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE ORDER THE CLAIM RELATES TO. SOME STATES DO NOT ALLOW CERTAIN LIMITS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

18. Indemnification
You agree to cover any claims, losses, and reasonable legal fees that we incur because you broke these terms, broke the law, or violated someone else's rights.

19. Governing law
These terms are governed by the laws of the State of Tennessee. Any legal action relating to these terms or your order must be brought in the state or federal courts located in Davidson County, Tennessee.

20. General
If any part of these terms is found unenforceable, the rest remains in effect. If we do not enforce a term, that does not waive our right to enforce it later. These terms and the policies referenced in them are the entire agreement between you and us.

21. Changes to these terms
We may update these terms at any time by posting a new version on this page. The version posted when you place your order is the version that applies to that order.

22. Contact us
VIP Clothing & Footwear LLC
4066 Nolensville Pike
Nashville, TN 37211
info@vipclothingstores.com

Free Shipping

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Customer support

We’re here to help with any questions or concerns. Contact us at info@vipclothingstores.com — our team will get back to you as soon as possible.

Returns & Exchanges

We accept returns within 7 days of delivery for store credit, so you can shop confidently knowing your order is flexible. Store credit never expires and can be used online or in-store anytime.

Secure checkout

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