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Yes — all our products are 100% authentic. We do not accept consignment and never purchase from third-party resellers or marketplaces. Our inventory comes directly from brands or authorized retail partners, and every item is verified before it ships. You can shop confidently knowing you're receiving genuine, brand-new merchandise.

Orders are usually processed the same or next business day. Once shipped, delivery takes about 2–5 business days within the U.S., depending on your location. You’ll receive a tracking number by email once your order leaves our warehouse, and you can also track your package through the Shop app.

We offer exchanges or store credit within 7 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. We do not offer refunds unless there was an error on our end. Final sale items are not eligible for return or exchange.